In view of the latest development of the novel coronavirus, the Customer Services Counter at Chubb’s general insurance offices at Quarry Bay will be closed until further notice. Please call our hotline +852 3191 6222 if you have any enquiries. We regret that we can only provide customer services via our hotline at the moment and apologise for any delayed response during this period.
Our services at Chubb Life Premier Customer Service Center and our Hotlines have been adjusted (Monday - Friday: 0900-1600 and Saturday: Closed), highly recommend that you can call our hotline for the latest update of our office hours before your visit. For enquiries on your policy, please login in to Chubb Life’s e-Service portal. For other enquiries, please email to Enquiries.HKLife@chubb.com, or call us at (+852) 2894 9833 to leave your message, and we will contact you shortly. For any payment, please make use of e-banking facilities and email your payment records to Enquiries.HKLife@chubb.com.